• Why should riders wear a helmet?
• How do helmets work?
• What about “multi-impact” helmets?
• What are the CPSC helmet standards?
• How do I care for/clean my helmet?
• When should I replace my helmet?
• How do I get a good fit?
• How do I get in touch with Bell?

WHY SHOULD RIDERS WEAR A HELMET?
Bell helmets come in a variety of colors and styles for every type of rider, and they’re known to be so light, cool and comfortable that they practically disappear when you put one on. Since a helmet is the single most effective means of preventing and reducing the severity of head injuries (anywhere from 45 - 88% of cyclists' brain injuries can be prevented by wearing a helmet) there’s no good reason not to wear a helmet.


HOW DO HELMETS WORK?
During a crash or fall, the helmet’s liner compresses to absorb impact energy so that the brain doesn’t move around the inside of the skull with as much force. This reduces the likelihood of the most common brain injuries.

Each part of the helmet plays a role in the overall effectiveness of a helmet:

The Outer Shell
Every Bell helmet features a durable outer shell. Some models use a lightweight In-molded shell made of polycarbonate plastic, some use a hand-made fiberglass or carbon fiber shell. Though each type of shell has specific benefits, they all have the same basic mission:

1. Help distribute impact energy.
2. Help protect against penetration by sharp objects.
3. Help protect the liner from abrasions and knocks during day-to-day use.

The Interior Liner
Bell helmets feature EPS (expanded polystyrene) foam liners. The purpose of the liner is to:

1. Help prevent or reduce brain injury by absorbing the energy of an impact through its own compression or destruction.

Since the liner is designed to compress in the event of an impact, a helmet should always be destroyed and replaced after any serious crash - even if it appears undamaged!

The Straps and Fit System
Bell helmets feature tough Nylon® straps and adjustable fit and stability systems that are designed to:

1. Fit the helmet comfortably and securely to the wearer’s head.
2. Prevent the helmet from coming off the wearer’s head during a crash.

WHAT ABOUT "MULTI-IMPACT" HELMETS?
There are two reasons why we do not claim that Bell helmets are "multi-impact":

1. No helmet, regardless of the liner material used, can offer unlimited multiple-accident protection.
2. There is no way to predict how hard you might hit your head the next time you fall.

It's important to know that a "single-impact" EPS helmet must pass a rigorous series of four (4) high-energy impacts per helmet before it is certified for sale in the US. We also use several different kinds of hazards in the certification tests for our helmets; however, the impacts are not all to the same location. But the bottom line is that if a helmet is involved in any serious impact, the chances are that the EPS has given a part of its life to protect the wearer. That’s why it should be replaced, even if it appears undamaged.


WHAT ARE THE CPSC HELMET STANDARDS?
Helmet standards help to govern the design and integrity of helmets so that riders get products that are safe and well designed for the type of riding they enjoy. When it comes to standards for cycling helmets sold in the U.S., there are only 3 things to know:

1. All cycling helmets sold in the U.S. must meet the government’s CPSC standard.
2. The CPSC (Consumer Products Safety Commission) standard was developed with input from a number of sources, and it is based on the most recent analysis of usage and injury data for cycling.
3. There are two versions of the CPSC standard – one for Adult and Youth helmets, and one for Infant helmets (children 1 year old and under).

The difference between the two standards is the amount of coverage in the rear of the helmet. You can determine which standard a helmet meets by looking at the box label and inside the helmet.


HOW DO I CARE FOR/CLEAN MY HELMET?
Cleaning Helmets
Helmets are made of materials that can be damaged by many common cleaners. Petroleum-based solvents or cleaners are especially dangerous. For best results, clean the helmet using a soft cloth or sponge, warm water and mild dish soap. Salt build-up on straps is best removed using a sponge and water.

Lice
Do not use a spray of any type. Place the helmet into an airtight plastic bag for 48 hours. Then, discard the pads and use a soft cloth or sponge, warm water and mild soap to clean the surface. Safely discard the plastic bag and replace the pads (you can call us for replacement pads).

Storing Helmets
Excessive heat can damage the helmet (Heat damaged helmets will appear to have uneven or bubbly surfaces). After each use allow the helmet to air dry and then store in a cool, dry place.

Painting and Stickering Helmets
We strongly advise against painting, stickering or otherwise modifying a helmet because all of these things can damage the helmet and/or reduce it’s protective capabilities.


WHEN SHOULD I REPLACE MY HELMET?
How often should a helmet be replaced under normal wear and tear?
Bell has a general recommendation of replacing a helmet every three (3) years. If you have any questions as to the condition of your helmet please call us for information or to set up a free inspection.

What if a helmet becomes damaged?
If the helmet is visibly damaged (cracked outer shell, crushed or cracked foam liner or any other damage) or involved in a serious crash, don’t use it. Damage to a helmet is not always visible! Some or all of the helmet’s protective capacity is used up when impacted.

What kind of warranty does Bell offer?
Any Bell helmet determined by Bell to be defective in materials or workmanship within one (1) year from the date of original purchase will be repaired or replaced, at Bell’s option, free of charge when received at the factory freight prepaid, together with proof of purchase. If you have questions regarding the warranty coverage on your helmet, call us or refer to the helmet owner’s manual.


HOW DO I GET A GOOD FIT?
A helmet must fit right and be worn properly in order to be effective. To offer the best value and fit possible, Bell makes helmets in a wide range of sizes and styles.

Why do some models come in multiple sizes and others in just one size?
Bell's three-size helmets are designed for the more serious and demanding rider. They are designed to optimally fit the rider with a shell size as close as possible to the rider’s head size. Our Universal Fit helmets are for more casual riders who don’t want to spend a lot of money, but want top-notch protection. Universal Fit helmets are targeted to a wider range of head sizes and feature our ErgoDial fit system. In many cases a rider may fit into more than one Universal Fit category.

Three-size helmets (Road and Mountain category models)
Large = 59-63 cm
Medium = 55-59 cm
Small = 51-55 cm

Adult Universal Fit Sizes (Adult Fusion Sport category models)
Universal = 54-61cm
Universal Women’s = 50-57cm

Youth Universal Fit Sizes (Youth Fusion Sport category models)
Universal Youth = 50-57cm
Universal Child = 50-55 cm
Infant T = 47-52cm

Large Universal Fit Sizes (Extra Large Fusion Sport category models)
Universal Large = 58-65 cm

Fitting helmets for customers is easy. Here’s a simple guide to the ABC's of fit:

STEP 1 – Size It

1. Know your sizes. You can find a list of Bell helmet sizes in this clinic or in the Bell catalog.
2. If the customer doesn’t know the size they need, measure the circumference of the customer’s head by wrapping a measuring tape around their head just above the ears and level front to back
3. Once you’ve determined the correct size, put the appropriate helmet on and check to make sure that it fits the customer’s head snugly but comfortably. If it does not, you should replace it with another size or model that does. The helmet should be positioned low enough in the front to protect the forehead.

STEP 2 - Adjust the Fit and Stabilizing System (GPS or ErgoDial)
Bell helmets come with an adjustable fit and stabilizing system. These systems enhance the fit and stability of the helmet, but they are not a replacement for the helmet’s straps and fit pads. To adjust the system while the helmet is on a customer's head:

1. Turn the GPS or ErgoFit dial clockwise to tighten the fit, or counter-clockwise to loosen.
2. The system should grip the head snugly, but not too tightly.
3. Make sure the customer is comfortable by asking them (or their parent) if the helmet feels secure and comfortable.

STEP 3 - Adjust the Chinstrap and Buckle

1. Fasten the chinstrap buckle and tighten the straps until the helmet fits snugly. How snugly? The customer should be able to open their mouth wide enough to eat without feeling choked or pinched.
2. Make sure the chinstrap is well back against the throat (NOT on the point of the chin) and that the loose ends of the strap pass through the rubber O-ring near the buckle (this helps to keep the strap from sliding loose and/or the helmet from sliding around or coming off accidentally).
3. Make sure that customers understand that the chinstrap buckle should be fastened and the strap pulled snugly before riding.

STEP 4 - Adjust the Interior Pads

1. The helmet fits correctly when it is held firmly but comfortably in place by the fit system, straps and interior fit pads. The fit pads inside the helmet are held in place by ‘hook and loop’ fasteners, so you can adjust the fit of the helmet by moving the pads slightly, or by using any combination of the different thickness pads provided with the helmet.

STEP 5 - Check the Fit

1. Once you think the proper fit has been achieved, have the customer grab the helmet and twist it to the left and to the right. If the helmet fits, the skin on the forehead will move as the helmet moves. If it does not, the helmet may be too loose. Snug the fit system or try a different size.
2. Have the customer grab the helmet and try to remove it by rolling it forward and backward. If they can roll it off the head completely, roll it so far forward that it blocks vision or backward far enough to expose the forehead, it doesn’t fit correctly. Adjust the straps and/or fit system and try again.
3. If you cannot adjust the helmet to fit properly according to these instructions, DO NOT USE THIS HELMET. Replace it with a different size or model.

Once you are satisfied that the helmet fits correctly and that all straps are properly adjusted and tightened, the customer can take a short test ride. Ask them to pay attention to overall comfort and helmet stability while riding and offer to make any adjustments needed to improve comfort or stability. If you have questions about helmet fit, you can call us at (800) 456-2355 or e-mail us at Answer_Desk@bellsports.com.



HOW DO I GET IN TOUCH WITH BELL?
We welcome your comments and questions regarding our products and services. We can be reached by mail, phone, fax, or e-mail.

Mail:
Customer Service
Bell Sports, Inc.
1924 County Rd. 3000 N
Rantoul, IL 61866

Phone:
(800) 456-2355
(217) 893-9300
8:00am to 5:00pm Central Time

Fax:
(800) 888-9009
E-mail
Answer_Desk@bellsports.com